Support

Contact us

Email [email protected]. Tell us what happened, your device and its OS version, the Sudoku Solver version, shown in the app under Settings, and a screenshot if you can.

You never need to send private details to get help.

Delete your data

Sudoku Solver has no account, so there is no account to delete.

The app does not send your camera image or photos anywhere. To remove what it keeps on your device, delete the app.

Refunds

Apple handles payment. Refunds are Apple's decision. Ask at reportaproblem.apple.com.

Restore a purchase

On a new device, sign in with the Apple Account you bought with. Then in Sudoku Solver, tap Settings, then Restore Purchases.

Common questions

Is the app free?

Yes. It is free to download and play, and the iPhone and iPad versions show ads. Any purchase turns ads off.

The scanner misread a square. What do I do?

Squares the scanner is unsure about show in orange. Check those first and fix any that are wrong before you solve.

Are my photos uploaded?

No. The camera image or the photo you pick is read on your device. The app does not send it to the developer or to anyone else.

Can I play with a friend?

Yes. You can invite a friend through Game Center, play over FaceTime with SharePlay, or use Find a player.

How do I get help?

Open Feedback and Support in the app's settings to start an email to us. You can also write to the support address on this page.